Privacy Policy

Last updated: March 20, 2026

1. Information We Collect

We collect the following information when you use Rawly AI:

  • Account information: Name, email address, and profile picture provided through your sign-in provider.
  • Usage data: Prompts, generation parameters, model selections, and generated content metadata.
  • Payment information: Processed securely by our payment provider. We do not store your card details.
  • Technical data: IP address, browser type, and device information for security and analytics purposes.

2. How We Use Your Information

  • To provide and improve the Service
  • To process payments and manage your subscription
  • To track credit usage and generation history
  • To communicate important updates about the Service
  • To prevent fraud and enforce our Terms of Service

3. Data Sharing

We do not sell your personal data. We share data only with service providers necessary to operate the platform (authentication, payment processing, AI model providers). These providers are bound by their own privacy policies and data protection obligations.

4. Generated Content

  • Prompts and generation parameters are stored to provide your generation history and improve the Service.
  • Generated images and videos are temporarily stored for delivery. We do not use your generated content to train AI models.
  • Uploaded source images (for editing and image-to-video) are processed and temporarily stored for the generation request.

5. Data Security

We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS), secure database storage, and access controls. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request deletion of your account and associated data
  • Export your generation history
  • Opt out of non-essential communications

To exercise these rights, contact us at team@rawly.ai.

7. Cookies

We use essential cookies for authentication and session management. We do not use third-party tracking cookies or advertising cookies.

8. Data Retention

We retain your account data for as long as your account is active. Generation history is retained to provide your usage history. You can request deletion of your data at any time by contacting us.

9. Children

The Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on the Service.

11. Contact

Questions about your privacy? Contact us at team@rawly.ai.